Changed Lives

Changed Lives

At LISTEN, our counselors meet every day with individuals and families in our community who are struggling to make ends meet. This past year, LISTEN provided a record number of services to our neighbors right here in the Upper Valley.


Asking for help takes courage. The COVID-19 crisis is challenging for many people who now find themselves without work and with bills mounting. For others, who were already struggling with basic needs such as food insecurity, the national crisis has only heightened their need for support. For the first time ever, they have had to ask for support.


The good news is that LISTEN is here to help—because of the generosity of people like you. A donation to LISTEN is an investment in the future of our community. Your gifts will ensure that, when our neighbors are in need, we have the resources to respond. Our mission has always been important; today, it may be more so than ever before.

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General Service Coordination


Essential workers in our community are doing their best to help stabilize our region during these chaotic times. So when Diane contacted LISTEN asking for help, we were eager to make sure we could assist her and relieve some of her immediate stress. LISTEN was able to ensure Diane had groceries for the next week. We were also able to connect her to affordable child care resources so she could go to work knowing her son is safe.

Heating Helpers


In March, our service coordinators met with a neighbor who has been under a lot of pressure due to the pandemic. Joanne, a 79 year-old woman, lives alone. She had been out of fuel and simply could not pay for a minimum fuel delivery to her home. With more cold nights in our forecast, LISTEN paid for her tank to have enough oil to get through several weeks of cold weather ahead.

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Housing Helpers


As so many of us know, recovery from addiction is a lifelong process for individuals and families. Recently, LISTEN was able to provide assistance to a strong soul amongst us to pay for his next month’s rent and find a new apartment to call home. This neighbor has been feeling very overwhelmed, and needed to stop his job search in order to stay focused on his recovery. Now he has a safe place to be every night, and an important support in place to continue to meet his sobriety goals.

Food Pantry


Hunger is a growing problem here in the Upper Valley, especially for those recently unemployed.  When our neighbor Julia visited LISTEN’s food pantry, we were ready to send her home with fresh produce, cereal, and more. Julia works at one of the local hospitals, and her husband recently lost his job. They could no longer make their income stretch to feed their family of four and pay for other necessities. Julia was hesitant to come by and ask for support. Our staff boosted her spirits and told her to come back soon.


Community Dinners


With food lines growing at both our pantry and community dinners, we see the power of being there for our neighbors each day. So when Shawn, a father of three came to the dinner hall, our mission was clear. Shawn had just lost his job at a local restaurant and he needed to ensure his children had a nutritious meal at the end of each day. He had no immediate income and was worried about feeding his kids yesterday and today, and frankly, until he could determine next steps for them. Shawn and his family have enjoyed  “to go” dinners six nights a week while he has looked to secure another job.

LISTEN is committed to acting as a central provider in the local emergency response efforts to COVID-19. We are leveraging every resource that we can to get much-needed assistance to our community. 


You can help by making a financial contribution.

LISTEN Community Services | 60 Hanover St | Lebanon, NH 03766 | | (603)448-4553


©2020 LISTEN Community Services